Returns Policy

1. Sizing and Returns Eligibility

We want you to love your purchase. If you receive an item that is eligible for a return, you can initiate a return request within 14 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Final Sale Exclusions

Please note that custom-made attire, custom accessories, promotional items, and certain accessory collections are classified as Final Sale. These items are not eligible for return, refund, or exchange under any circumstances unless they arrive damaged or defective.

3. Damaged or Incorrect Items

If your order arrives damaged, defective, or if you receive the incorrect item, you must notify our customer support team within 24 hours of delivery.

Please email us at support@fashionafrik.com with:

• Your order number.
• Photos clearly showing the damage or incorrect item.
• Photos of the package shipping label.

We will review and resolve the issue quickly by sending a replacement or issuing a full refund.

4. Return Shipping Cost

If the return is a result of our error (you received an incorrect or defective item), Fashionafrik will cover all return shipping costs. If you are returning an eligible item for personal reasons (e.g. change of mind, size adjustment), you will be responsible for the cost of return shipping.